Your ﬁrst dental visit

We love to welcome new patients to our dental clinic. Here's what you can expect on your first visit to Ironwood Dental Care.

Visiting Ironwood Dental Care for the ﬁrst time

We understand that it can sometimes be daunting to take that first step, especially if you haven’t visited a dentist in a while. There’s no need to worry, though – our friendly and experienced team will be on hand to put you at ease from the moment you step into our dental office.

Arriving at Ironwood Dental Care

Our clean, calm space and beautiful waterfall feature in the waiting area will immediately put you at ease as you wait for your appointment. Our experienced and dedicated reception staﬀ will be there to answer your questions.

We also have a massage chair in the waiting area if you would like to relax before your appointment and there are refreshments available. You can even pick up a protein fruit smoothie if you haven’t had time to eat before your appointment.

What to expect from your ﬁrst appointment with us

We’ll give you a tour of the dental office and explain the dental technology that we will be using during your appointment to ensure that we are offering you the very best treatment and experience.

We can also provide warm neck pillows, blankets, and paraffin hand treatments during your appointment to make you feel relaxed.

Your dentist and hygienist will then complete a thorough examination and create an oral and dental history. They may also ask you to complete a medical questionnaire. There will be plenty of time to discuss your dental concerns and what you would like to achieve through treatment.

We aim to never rush our consultations and make sure we schedule well.

A dentist using a large camera to take a patient's photo at Ironwood Dental Care.

Dr Sheena Sood looking at a 3D image of a patient's teeth on screen.

Appointment etiquette

We ask that all patients arrive in plenty of time for the start of their ﬁrst appointment. Our relaxing waiting area awaits you! If you are no longer able to make your appointment, please give us as much notice as possible. We typically require 24 hours' notice to avoid a charge.

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Book a consultation now

Take the ﬁrst step towards your new smile - book a consultation with one of our dentists today. There will be plenty of time to discuss your dental concerns and to ask any questions you have about your treatment options.

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IRONWOOD DENTAL CARE

8000-11688 Steveston Hwy
Richmond, BC, V7A 1N6

Phone: +1 604-277-7663

FORMS:

OFFICE HOURS:

Monday 8 am - 6 pm
Tuesday8 am - 6 pm
Wednesday 8 am - 6 pm
Thursday8 am - 6 pm
Friday 8 am - 5 pm
Saturday 9 am - 4 pm

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